Terms and Conditions

/Terms and Conditions
Terms and Conditions 2018-05-23T12:46:00+00:00

Authenticity

Every piece of jewellery we sell and all brand watches are carefully examined. You get with every piece:

-The certificate of authenticity for the watch.
-The certificate of authenticity for gold and silver and precious stones.

Money-back Warranty

If you are for any reason not satisfied with the delivered goods, you can return them within 6 months without giving any explanations to Splendor and have the purchase price refunded.

Guarantee of Quality

Each jewellery piece is checked by our own experts to meet the strict quality standards of Splendor: Only first-class pieces processed in jeweller quality, real gold- plating manages the inclusion in the Splendor collection.

Each precision timepiece runs through the manufacturer’s strict quality control.

The Long-term Guarantee

Splendor offers the following long-term guarantees:

– On any brand watch- 5 years
– On every gold-plating- 10 years

Shipping Information

We aim to despatch all goods within 7 days of receipt of order. Once despatched goods should take 3-5 days to arrive. Please allow up to 28 days for delivery of your goods in order to allow for unforeseen delays with stock, despatch or shipping.

Address:-
Splendor SA
83 Ducie Street
Manchester
M1 2JQ

Responsible:
Alan Turner
Tel: 0044 330 008 0373
Email: splendorwatches@gmail.com
Internet: www.splendorsa.co.uk

Disclaimer

Despite careful control we assume no liability for the content of external links.

Warning

Please do not purchase any EDEN or ASTRON watch from questionable origin! Original EDEN and
Astron watches are sold exclusively through authorized dealers or Splendor. Splendor offers its
products exclusively through its own website and not sold on e-bay or other auction sites.

Therefore, all EDEN or ASTRON watches, which are not available from the authorized dealer or directly from Splendor are counterfeit and from questionable origin. Please note that such watches are excluded from our warranty and we do not service them.

Legal Notices

Intellectual property rights and copyrights are registered rights. No content of this site may be
reproduced without written permission. Splendor reserves the right at all times to modify the
models featured in the present website.

Photos: © Splendor / EDEN / ASTRON

Privacy Statement

We collect and use your personal data under the provisions of the data protection act of the United
Kingdom. In the following we inform you about the type, scope and purpose of the collection and
use of personal data. You can retrieve this information on our website at any time. More information can be found in our GDPR Policy.

Data transfer and recording to internal and statistical purposes

Your Internet browser automatically transmits, for technical reasons, data to our web server when
you access our website. These are among others, the date and time of access, URL of the referring
website, retrieved file, amount of data sent , browser type and version, operating system and your IP address. This data is separated from other data that you enter while using our website. A mapping of this data is not sent to a specific person. This data is used for statistical purposes and then deleted.

If between us a contractual relationship is established, we collect and use personal information
about you to the extent necessary for those purposes. The same is said if structural contractual
content is set or amended.

We will not disclose your personal information to any other party other than in accordance with this
Privacy Policy and in the circumstances detailed below:

To further fraud protection and reduce the risk of fraud, in the event that we sell any or all of our
business to the buyer and where we are legally required by law to disclose your personal
information.

We may collect and use personal information about you in order to run and maintain the use of our
website. This could be voluntary information sent by you, or information when you communicate
with us through any way, information of your use of our site such as pages visited and resources
accessed during your visits. That includes information such as location date, traffic data and
communication data.

More information can be found in our GDPR Policy.

Use of Cookies

Cookies provide information regarding the computer used by visitors. We may use cookies where
appropriate to gather information about your computer in order to assist us in improving our
website.

We may collect information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such
information will not identify you personally. It is statistical data. This statistical data does not identify
any personal details whatsoever.

You can adjust the settings on your computer to decline any cookies if you wish. This can easily be
done by activating the reject cookies setting on your computer.

More information can be found in our GDPR Policy.

Right of information

As a user of our site you have the right to request information from us about the data stored about
your person. At your request, the information may be provided electronically. We reserve the right
to charge a fee of £10 to cover our costs incurred by providing the information.

More information can be found in our GDPR Policy.

Conditions

In case of an effective withdrawal, the mutually received benefits have to be returned as well as any benefits. In the following cases you will have to pay us compensation: If you cannot or only partially return the goods, if you return them in deteriorated condition, if you cannot give us the
performance and benefits that you received.

All sales are subject to availability. That gives us the right to withdraw from any sale, should the item not be available.

Prices and product availability are subject to change without notice. We reserve the right to limit
quantities purchased.

You have to bear the cost of returning the goods if the delivered goods correspond to the ordered.

Service terms and Delivery

We strive to supply you, the customer, to your complete satisfaction. This satisfaction is the basis for the confidence of our long-standing customers.

Terms of Delivery

We charge a flat shipping fee specified at the checkout. A minimum order value does not exist by
Splendor.

Delivery outside the United Kingdom

Splendor is happy to serve customers abroad. However, for this we have to charge extra shipping
costs. Please ask for the current shipping prices.

Damage

With instantly recognizable damages that were apparently caused by the transportation, we ask you to have this confirmed by the delivery agent immediately upon receipt of the goods. Please inform us immediately with details of your order information.

Defects

Splendor places very high expectations on the quality of the products. Nevertheless, it is possible
that defects occur. Please check the delivery immediately on receipt for completeness and possible shortcomings. In case of incorrect delivery please give us notice in writing immediately. The notice period is 14 days.

Miscellaneous finally

Orders and contracts become effective until confirmed by us. This confirmation is made by e- mail, in writing or by delivery. The automatically sent overview of the order placed is not to be understood as order confirmation. Specially prepared offers are valid for 30 calendar days. Verbal information and commitments, brochures and advertising claims of whatever nature in particular descriptions, illustrations, consumption and usability as well as dimensions and weights are subject to change. The products illustrations can deviate from their actual appearance (colour, size , etc. ) . The illustrations are not binding. Slight deviations from the product specifications shall be deemed approved unless they are unreasonable for the contracting party.

If you do not want to submit your information via the Internet, you can also order by phone or mail.

SPLENDOR SA
83 Ducie Street
Manchester
M1 2JQ
Tel: 0044 330 008 0373
Email: splendorwatches@gmail.com